477bit Privacy Policy
Protecting your personal information is our highest priority. This policy explains in detail how 477bit collects, stores, and manages your information.
1 Introduction and Purpose of This Policy
477bit ("we", "us", "platform") provides a safe, transparent, and reliable online entertainment service for users in Bangladesh. This privacy policy explains what information we collect when you visit our website, register, or use our services, how we use that information, and how we keep it secure.
By accessing our platform or using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
This policy may be updated from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform. The latest version will always be available on this page.
2 What Information We Collect
477bit collects user information through various methods. The categories of information collected are outlined below:
| Type of Information | Detailed Examples | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national identity card number (if applicable) | Registration form and identity verification process |
| Contact Information | Email address, mobile number | Account creation and support requests |
| Financial Information | bKash, Nagad, Rocket account numbers; deposit and withdrawal history | During payment processing |
| Technical Information | IP address, browser type, operating system, cookies | Automatically collected during site use |
| Usage Information | Play history, bets, session duration, preferred games | Activity monitoring on the platform |
| Communication Records | Live chat logs, email correspondence | Contact with the support team |
2.1 Information of Minors
477bit is intended for individuals aged 21 and over only. We do not knowingly collect information from any minor. If we become aware that a minor has provided information, it will be deleted immediately and the associated account will be closed.
3 How Collected Information Is Used
We use your personal information for the following purposes:
🔐 Account Management
Your information is used to create, verify, and manage your account. This information is needed to ensure login security and keep your account protected.
💳 Payment Processing
Financial information is processed to smoothly complete deposits and withdrawals via bKash, Nagad, and Rocket, and to prevent fraud.
🎧 Customer Support
Our 24/7 Bengali live chat support team uses your information to resolve your questions and issues.
📊 Service Improvement
By analyzing your usage patterns, we improve our gaming experience and service quality so you have a better experience.
🛡️ Security and Fraud Prevention
Information is used to protect accounts, detect multiple accounts, and ensure the overall security of the platform.
📋 Legal Obligations
Information is used as needed to comply with applicable laws and regulations and to respond to lawful requests from legal authorities.
4 Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the 477bit website. Cookies are small text files stored in your browser that help us improve our services.
4.1 Types of Cookies We Use
- Essential Cookies: These are necessary for the core operation of the platform. These cookies are used to maintain login sessions and ensure security.
- Performance Cookies: These help measure the performance of our service by collecting anonymous data about the number of visits to various pages on the site, error messages, and user experience.
- Functionality Cookies: These cookies are used to remember your preferences (such as language settings) and to provide a personalized experience.
- Analytics Cookies: These are used to understand which games and sections are most popular and to collect information for service improvement.
4.2 Cookie Controls
You can reject or delete cookies at any time by changing your browser settings. Please note, however, that disabling cookies may cause some services to not function properly.
5 Information Sharing with Third Parties
477bit does not sell, rent, or improperly share your personal information. Information may be shared with third parties only in the following limited circumstances:
- Payment Processors: Necessary financial information is shared with bKash, Nagad, and Rocket to complete deposits and withdrawals. These partners are governed by their own privacy policies.
- Technology Service Providers: Trusted technology partners may process limited information for site hosting, security, and analytics — only in accordance with our instructions.
- Legal Requirements: Information may be provided as required to comply with court orders, lawful requests from law enforcement agencies, or applicable law.
- Corporate Restructuring: In the event of a business merger, acquisition, or asset transfer, user information may be transferred, but the new party will be required to comply with this privacy policy.
- With Your Consent: Your explicit consent will be obtained before sharing information for any purpose other than those listed above.
6 Data Security Measures
477bit employs advanced technical and organizational measures to keep your personal information secure:
SSL Encryption
All data transmitted between you and our servers is protected through SSL/TLS encryption.
Data Encryption
Stored sensitive information is secured using industry-standard encryption methods.
Access Controls
Only authorized personnel may access user information for specific necessary purposes.
Regular Audits
Our security measures are regularly reviewed and updated.
No internet-based system is 100% secure. We are committed to ensuring the highest level of protection, but users also have a responsibility to keep their account passwords confidential and to notify us if they notice any suspicious activity.
7 Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal, regulatory, and fraud prevention purposes.
- Financial Transaction Records: Deposit and withdrawal information is retained for the period required under financial regulations.
- Cookies and Session Data: Most cookies are automatically deleted at the end of a session or after a set expiry period.
8 Your Rights and Controls
As a user of 477bit, you have the following rights over your own information:
📄 Right to Access
You may request at any time to know what information we hold about you. We will provide you with a copy of that information.
✏️ Right to Rectification
If any of your information is incorrect, you may request that it be corrected. We will make the necessary updates promptly.
🗑️ Right to Erasure
In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
🚫 Right to Object to Processing
You have the right to object to marketing communications or certain other types of information processing.
📤 Right to Data Portability
You may request your information in a structured, commonly used format.
⏸️ Right to Restrict Processing
In certain circumstances you may request that processing of your information be temporarily restricted.
To exercise any of the rights above, please contact our support team. We will generally respond to your request within 30 business days.
9 Responsible Gaming and Use of Information
We use your information to help ensure responsible gaming. By reviewing your playing patterns, we can identify unusual behavior and provide support where needed. This data analysis is used entirely for your protection.
To learn more about responsible gaming, visit our Responsible Gaming page.
10 Changes to the Privacy Policy
We may update this privacy policy from time to time due to business changes, new technologies, or legal requirements. If significant changes are made to the policy, we will:
- Send a notification to your registered email address.
- Display a clear notice on the website.
- Update the "Last Updated" date at the top of this page.
Continuing to use our services after changes take effect will be considered your agreement to the updated policy. We therefore recommend reviewing this page regularly.
11 International Data Transfer
Some of our servers or third-party service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, we ensure that:
- All international data transfers are carried out with appropriate safeguards in place.
- Third-party partners are contractually bound to comply with our privacy standards.
- The security of your information is maintained under all circumstances.
12 Contact and Complaints
If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise any rights regarding your information, please contact us:
Contact Us
Our dedicated support team is always ready to answer any questions you have about your privacy.
[email protected]Or get instant assistance through our 24/7 live chat.
13 Related Policies & Information
Visit the pages below to learn about our other policies and terms:
- Terms & Conditions — The complete rules for using our platform.
- Responsible Gaming — Important guidance on safe and healthy gaming habits.
- FAQ — Common questions and their answers.
- About Us — Learn more about 477bit.